Last updated: September 30, 2026

Shipping & Delivery

FRARAD currently ships to 53 enabled countries and regions across North America, Australia, Europe and selected Asian destinations, including China, Hong Kong, Singapore, Japan, Taiwan and South Korea. Enter the delivery address at checkout to confirm current availability.

Shipping charges

Orders with a merchandise subtotal below USD $36 receive Standard Shipping for USD $6. Orders with a merchandise subtotal of USD $36 or more receive Free Standard Shipping. The threshold is assessed after discounts and before taxes and shipping.

Order processing

Orders are processed and dispatched within 3 business days after order confirmation. Weekends and public holidays are excluded. If payment review or an inventory exception prevents dispatch within this period, we will contact the order email.

Estimated delivery

Estimated delivery is 5–15 business days after dispatch. This estimate does not include the 3-business-day processing period and is not a guaranteed arrival date. Destination, carrier and customs processing can affect transit time.

Tracking and address checks

Tracking is sent to the order contact channel when available and may require up to 72 hours after dispatch to show the first scan. Check the recipient name, street, unit, city, region, postal code, country, phone and email before payment. Contact support@frarad.com immediately if a correction is needed; changes are not guaranteed after fulfillment starts.

Customs and destination charges

Unless checkout expressly shows that duties, taxes or brokerage are included, the recipient is responsible for charges assessed by local authorities or carriers.

Lost packages

If your tracking has stopped updating or you believe your package may be lost, please contact us at support@frarad.com and provide your order number, tracking number and delivery address. We will investigate the shipment with the delivery carrier. Once the carrier confirms that the package is lost, we will dispatch a replacement at no additional charge within 3 business days.

Delivery delays

Delivery estimates are not guaranteed when a delay results from circumstances beyond our reasonable control, including severe weather, natural disasters, disease outbreaks, epidemics, pandemics or public health emergencies. If a delay results from an avoidable human or operational error attributable to us or one of our delivery partners, we will review the circumstances and may provide appropriate compensation or another reasonable remedy on a case-by-case basis. This section does not limit any mandatory consumer rights that apply to your order.

Damage on arrival

Keep the item, packaging and shipping label. Email support@frarad.com with the order number and clear photos of the full item, damage, outer carton and label.