We are here to help.
For product questions, delivery updates, returns or anything else related to a FRARAD order, contact our care team at support@frarad.com.
What to include
Please add your order number and the email used at checkout. If an item arrived damaged or incorrect, include clear photos of the item and outer packaging so we can review it quickly.
Response time
Our team replies Monday through Friday, typically within two business days. Messages received on weekends or public holidays are handled on the next business day.
FRARAD currently supports customers in the United States, Canada and Australia.