Contact FRARAD
For product questions, delivery updates, returns, payment questions or privacy requests, email support@frarad.com.
Customer Support: Available 24 hours a day, 7 days a week.
What to include
For an existing order, include the order number and the email used at checkout. If an item arrived damaged, incomplete or incorrect, include clear photos of the item, affected detail, outer packaging and shipping label. Never email a complete card number, security code or password.
Response handling
Messages are accepted at any time and are reviewed in the order received. Complex carrier, payment or product investigations may require additional time after the initial response.